On 9th Feb, 2022 I had placed an order for a bonsai tree (named token of flora on the website) priced Rs 1499. I was allowed to select the same date for delivery and allowed to specify a time slot which I selected as 11AM to 2 PM.

I made the payment using my credit card and received an sms confirming my purchase. However I did not receive the order till date. And inspite of several attempts, I have not been able to reach the customer care number specified.

When I reported the issue on their page on the social media platform Instagram my comments were repeated deleted. When I messaged them on the same social media platform I kept receiving automated responses saying they are not available at the moment.

I could see other people commenting that they have been defrauded as well - however there comments were deleted immediately too. It seems it is impossible to reach these people and they have created this fraudulent website only to swindle money out of people.

Multiple consumers have reported that they have not received their orders in spite of full payment (just like me) and repeatedly these thieves keep deleting any such comments from their social media site.

You to kindly take stern action against these fraudsters and immediately put a stop to this fraudulent site. This is a bogus ecommerce site which takes money from people and does not deliver products or help customers with refund for undelivered goods.

Please shut the website down and ensure proper punishment to these swindlers operating the site.

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