I am made an initial payment for the booking of of XUV 700 and at the time of booking I was told that if in case of any cancellation of the booking the sum that I have paid will be returned to me within 7 working days I have applied for cancellation of my booking on 17th of January and I was told within 10 working days the refund will be received.

But I have not received any refund amount till now and when I call the showroom and the sales executive who booked the car they are not responsive and all the say is get back to you and sometimes they don't respond at all . It's been more than 25 days till now.

Booking amount that I made it was 25000 rupees. I went to the showroom and ask them how to cancel and they give me a mail ID and told me to attach a scanned copy of cancelled cheque and raise request to cancellation of my vehicle. This was done on 17 January 2022.

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