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Luxisma.com: Wrong Tshirt Delivered

Gaurav Lunia 11th of Jun 2021
KOLKATA, West Bengal, India
I ordered a Tshirt (Order No :298801) worth Rs 6500 from Luxisma.com and they delivered a different Tshirt with dirt marks. They claim to supply authentic stock of the brand but the tshirt turned out to be fake.

I am trying since last 2 month to take the return but they are not doing so. I also wrote a mail to them from which I did not receive any revert.

They hardly receive call and when they do they say will revert and then no one respond. I also have the screenshot of all the chat. With their executive for your requirement.

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More Reviews by Users

Kartik Naidu 23rd of Jun 2021

Hi gaurav, pls reach out to me at Kartiknaiduofficial on Instgram. I am filing an FIR against them.

Dhruv Kumar 17th of Jun 2021

THEY ARE BLOODY CHEATERS!! THEY ARE NOT RETURING MY AMOUNT NOR EXCHANGING THE TSHIRT THEY ARE BLOODY CHEATERS DONT PURCHASE WHEN I STARTED COMMENTING ON THEIR INSTAGRAM PAGE THEY DELETED THE COMMENTS AND BLOCKED THE ACCOUNTS I WOULD HIGHLY RECOMEND NOT TO PURCHASE ESPECIALLY SHANAYA AND TWINKLE ARE BLOODY CHEATERS THEY DONT RESPOND TO THE CALLS NEITHER THE MESSAGES

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Luxisma.com

Customer satisfaction rating
Complaints 23
Pending 22
Resolved 1
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#45/2, Shree Ganesh towers 1st floor,
Near Unilet opp sumangali Silks,
B Narayanaswamappa Rd, Yeswanthpur,
Bengaluru, Karnataka 560022.

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