Clothing, Shoes & Accessories > Luxisma.com > Order Not Delivered

Luxisma.com: Order Not Delivered

Divi77 16th of Aug 2021
GURGAON, Haryana, India
I have ordered a pair of shoes with them on 5/5/21 with complete payment of Rs 24900/-they delivered a wrong item I returned it back have the courier slip with me . They received the item and after that they are just giving excuses , and sometimes not even responding. I have paid the full amount to them.

They only appointed there courier boy to collect wrong item . But after taking that back they are only giving excuses that item is in custom clearance and you cannot get a refund you have to buy the item . Request to kindly arrange for my refund I don’t want any item from them.

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Luxisma.com

Customer satisfaction rating
Complaints 23
Pending 22
Resolved 1
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Address

#45/2, Shree Ganesh towers 1st floor,
Near Unilet opp sumangali Silks,
B Narayanaswamappa Rd, Yeswanthpur,
Bengaluru, Karnataka 560022.

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