I wanted a smartwatch and searched online and came across the grabgear.in website. There was listed unboxed products which they claim only unboxed and the product is new. So i verified the site online and make a trust on them and bought unboxed Samsung galaxy 46mm smartwatch for 8990/- and paid online. Order ID - [Protected]and invoice number is #KL205323. They shipped the product through bluedart tracking ID- #[Protected]on 7th July 2022, the product reached to me on 9th July 2022 i was not not home due to weekend product received by my maid.

I opened the parcel on Monday 11th July 2022, to my surprise the box was of different galaxy lte version model and the product was too old and having lots of scratches on the body and back,, too much wear and tear signs on the watch. I power on the watch to my surprise bezel rotating function was not working i reset the watch but it's remained faulty. Actually the product is defective and old so i immediately complained on their WhatsApp number but not got any response.

Afterwards by various attempts i registered the return pickup as per 7 days policy on their website, but within some time in the name of unboxed policy and terms and conditions they denied my request to replace the watch or refund the money. I felt cheated, this are fraudulent people in white collar. I am in Maharashtra and their store is in rajasthan. The KLVSTC INTERNATIONAL is a fraud who runs grabgear.in. they cheat innocent people.

I don't want this watch anymore from them, I wanted a refund. In a period of tine I am going to expose on social media platforms.

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