I bought a bag from an Instagram page, but she sent me a very cheap quality and different colour product. then even denying the refund even when it's stated by her in her policy. she is unwilling to accept it . even the zip was broken but she is unwilling to accept any of the default. the bag seems like a cardboard cutout bag. due to urgency of need i even compromised on few attachment of the bag, she promised a premium quality and i paid her extra for cod thou she mentions free shipping above 500 rs, my order was of 1500rs. yet she is unwilling to refund even thou i promised her to send it in the same condition i received.

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