[Resolved] Growth School: They took my money and didn't respond to messages

ann 27th of Sep 2023
Mexico
I signed up for a course after the 3 hour webinar this past Sunday. The payment went through very quickly. I got a Whatsapp message stating my first session (with a different name) was at the same time as the webinar I was in. I wrote back asking for clarification. They asked for proof of payment and the email I had registered with. I gave both, even though a business should have payment records.

I wrote back asking for concrete information, like the schedule. The response is consistently the same: "We will check with our internal team and get back to you at the earliest."Angry, and worried about having lost my money, I wrote them this was starting to look like a scam and asked for a refund if they didn't send me concrete information about the course. I got silence.

I wrote back asking for a refund. Silence again.I went online looking for other reviews. Other people had similar experiences, especially in the lack of response.First, a business should know when they receive money from people, who the payee is, and the payee's email. Second, a business should give actual answers to their customers after taking their money. Third, I have received zero information about the course I signed up for - no schedule. I don't trust this company and I want a refund.

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Complaint marked as Resolved
Sep,29 2023

I received a refund

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Company : Growth School

Category : Business & Finances