I had spined in Element M1887 skin event. When the arrow got on the guaranteed section prize it was supposed to spin in the inner circle to get me a permanent skin but instead it didn't spin inside and gave me other side prizes in the event.
I have used over [Protected]diamonds. When I talked with the customer care they were unable to help. I have been played from both sides by Garena neither I got my rewards and my diamonds have also been used. Please help me.