FootballMonk.in: Scam Site Money Debited But Not Refunded No Order Received

kevin 4th of Sep 2021
KOLLAM, Kerala, India
I ordered from their site a few months back. It was a football jersey. They had claimed to dispatch the order but the courier says they haven't received the parcel. Neither are their customer support team either picking up the phone nor are they replying to any of the mails I have sent. The website seems to be a total scam.

They provided me with an order id and a tracking number which Delivery executives claim to say was never received. After a few days the order was shown as cancelled. And I haven't received the refund from them back. I want to lodge a complaint against this scam site.

They claim to be a legit site and even have an Instagram account and a customer care section claiming to be the best. I want them to either pay me back the amount that was debited from my account or fulfill their order. I tried contacting them multiple times in multiple ways but they haven't responded back to any of it.

They don't even reply to mails and just send a automated reply saying they will reply back. This has been the case for two months now. Please do look into this.

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