SujeetPandey
2nd of Jul 2021
GAUTAM BUDDHA NAGAR, Uttar Pradesh, India
I inquired on internet for home appliance movement, from Guwahati to Greater NOIDA and Guwahati to Siwan (Bihar). I got call back from phone number [Protected]. Name of the person was Ajit Sahani.
He asked that what all are the materials and where it has to be shipped. I gave details of material to Ajit and he said he will take 7500 for Noida shipment and Rs 2500 for Siwan shipment. I asked him for the written bill, he said not needed, my words are the documents and then said you are bihari and I am also bihar so you are like my brother. Your materials will be delivered without any problem.
He said it will take 5-7 days to deliver the material at door step.
I handed over my materials to him and waited for 7 days but my material not reached then when I called Ajit he said first you make the payment and then I will deliver your materials. I said OK, I have already paid 1000 I will pay rest 8500 then he said no you will have to pay 17500. Then I said this is not what we discussed but he started arguing.
Since my materials were in his hand and I had already relocated from Guwahati to NOIDA, I compromised and he agreed on 12000 for both the shipments (NOIDA and Siwan). As a proof I have whatsapp chat and audio recording for the same.
I said, I will pay 10000 now and 2000 after my bed is delivered to Siwan but he said no you make full payment and I will deliver the material. On his promise I made payment of 12000 (11000 online and 1000 cash to his man).
Now he delivered my NOIDA shipment on 26th June and said Bed will be delivered to Siwan on 30 June. On 30 June when my bed not reached to Siwan I called him multiple time but he not picked up my call and messaged "I am busy". On 1st July one whatsapp he started demanding more money to deliver my bed to Siwan and not picking up my call.
Still my bed is with him and he is not responding to my calls and asking for more money but not disclosing the amount how much he wants, because he knows I have audio recordings and whatsapp chat.
From last more than 20days he is giving me mental torcher and not delivering my bed. I had promised my Mom for the bed and she is emotionally waiting for the bed.
My humble request to the consumer forum is to take necessary action against this person.
He asked that what all are the materials and where it has to be shipped. I gave details of material to Ajit and he said he will take 7500 for Noida shipment and Rs 2500 for Siwan shipment. I asked him for the written bill, he said not needed, my words are the documents and then said you are bihari and I am also bihar so you are like my brother. Your materials will be delivered without any problem.
He said it will take 5-7 days to deliver the material at door step.
I handed over my materials to him and waited for 7 days but my material not reached then when I called Ajit he said first you make the payment and then I will deliver your materials. I said OK, I have already paid 1000 I will pay rest 8500 then he said no you will have to pay 17500. Then I said this is not what we discussed but he started arguing.
Since my materials were in his hand and I had already relocated from Guwahati to NOIDA, I compromised and he agreed on 12000 for both the shipments (NOIDA and Siwan). As a proof I have whatsapp chat and audio recording for the same.
I said, I will pay 10000 now and 2000 after my bed is delivered to Siwan but he said no you make full payment and I will deliver the material. On his promise I made payment of 12000 (11000 online and 1000 cash to his man).
Now he delivered my NOIDA shipment on 26th June and said Bed will be delivered to Siwan on 30 June. On 30 June when my bed not reached to Siwan I called him multiple time but he not picked up my call and messaged "I am busy". On 1st July one whatsapp he started demanding more money to deliver my bed to Siwan and not picking up my call.
Still my bed is with him and he is not responding to my calls and asking for more money but not disclosing the amount how much he wants, because he knows I have audio recordings and whatsapp chat.
From last more than 20days he is giving me mental torcher and not delivering my bed. I had promised my Mom for the bed and she is emotionally waiting for the bed.
My humble request to the consumer forum is to take necessary action against this person.
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Customer Care Number, Contact Number, Email ID and Address Details submitted by user:
Company : Dolphin Logistics & Packaging70, Patharkuchi Road, Near Gali 07,Basistha,Guwahati - 781029
https://www.sulekha.com/dolphin-logistics-packaging-basistha-guwahati-contact-address
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