[Resolved] ConceptKart.com: Replacement Unit Still Not Dispatched Even After Repeated Complaints; Concept Cart

VinodSukumar 12th of Jan 2022
Nagpur, Maharashtra, India
Its very unfortunate that despite the confirmation that the product that I have received is actually a faulty one the replacement unit has still not been dispatched, I don't know what's the point of making the customers wait unnecessarily.

Redressal of consumers' grievances should be a top priority, and it should be immediately and amicably resolved. Kindly make sure that I receive my replacement unit at the earliest, as it's already been delayed enough.

I also tried to call the customer care executives regarding rederessal, but they don't pick up the call due to which this company seems to be untrustworthy. Kindly help me resolve this complaint at the earliest and do the needful.

Share this complaint with your Friends:

Complaint marked as Resolved
Sep,23 2023

Company has dispatched the replacement unit

More Reviews by Users

Abhinav Singh Parihar 9th of Aug 2023

I bought a Tecphile S-P613 wireless keyboard case for Samsung S6 Lite from conceptkart.com on (Order # CK23798) on 26 July 2023 which got delivered to me on 28 July 2023. It costed me Rs 2960/- but within a week of usage suddenly it stopped working. I have asked for a refund/return of this item from Concept Kart team but they are not doing the needful. It's been more than 4 working days of return and they are not replying to any of my calls/messages now. They cheated me for almost 3000 bucks. So please beware of Conceptkart.com ans to prevent any such scams/fraud to happen to you please avoid purchasing any item from Conceptkart.com and other products from Concept Kart available on other shopping portals/platforms. I lost my hard earned money which I earned by serving in Indian Army but I hope after reading this you will be saved from losing your money.

Ujavender Saini 9th of Nov 2022

We bought a car charger from them that was very big in size & touching the car liver when we shifting it they are not giving any response.Concept kart is farud & cheap company.. They mentioned 10 days replacement /exchange service on faulty products. On replying are coming on what,s up chat..no customer care no mentioned anywhere...

Submit Your Comment

Choose Rating (1 Star is Bad, 5 Stars is Good):

Contact Information

Is ConceptKart.com Legit or Fake or Scam? Check the reviews submitted by users.

Customer Care Number, Contact Number, Email ID and Address Details submitted by user:

Company : ConceptKart.com
Concept Kart, 11028, First Floor, W.E.A, Karol Bagh, NEW DELHI - 110005
conceptkart.com