They gave a bonus for deposit. Upon playing after I made 36k winning..the automatically deducted 35k and left 1.5 in my account stating I have made a maximum winning. Upon talking to customers care they informed that since we made a maximum winning it is deducted.
I did not even ask for withdrawal and was going to play further. If a player has stopped playing and is planning to withdraw that is when u are expected to use the clause and not while the player is playing.
The my have taken out 35k from me. Calculating this way casino days is making money on people's luck with a ridiculous bonus clause and if this clause is not sorted by gaming commission lot of people will loose their winnings to casino days everyday.
And those winnings am not sure are even accounted. Making money on others luck is not a fair practice and gaming commission should come back strong on such casinos.
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