To whom it may concern :
I, Manish Kumar a client of Care Health Insurance, Group Policy No: [Protected], Certificate of insurance no: [Protected]. I am extremely disappointed and really frustrated with the service I have received from the care health insurance (Religare Insurance).
And this is the second time this happened from them that they rejected my claim. Before in September month 2021 when she got sick and when I claimed then care health insurance rejected 5 times in a row for some odd reason.
My wife, Alayka Mackerdhuj Juggan Aheer, got admitted into Mata Channan Devi Hospital on the 17/10/2021 with recurrent vomiting and stomach pain. On the 18/10/2021 at 13:30pm, a medical investigator came to the hospital to meet my wife and I regarding documentation.
He asked questions regarding my wife's past medical history and my wife mentioned to him that in 2012 she use to suffer with Anemia and two years later in 2014 she got cured these were the exact words that were told to the medical investigator.
When I took the policy with care health insurance and RBL Bank I was not asked if either of us had any pre-existing diseases. My wife's anemia has only started from the month of September 2021 which is when she got admitted for the first time.
I find it very disappointing to be rejected for the second time with a reason which was not explained or asked to me by the representative that signed me up. Now i have had it with care health insurance and RBL Bank,
I am now going to take legal action against both companies for misleading clients and not providing services when needed.
Many Thanks
Manish Kumar
Cell number- [Protected], [Protected]
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