Dear All,

I am writing to bring to your attention a concerning experience I recently had with your customer support of Taj India Resort - Anurag. I had attempted to make a booking using a voucher I received, only to be denied the service. This is unacceptable, especially considering the promotional materials and assurances provided with the voucher.

Furthermore, during my interactions with your staff – Anurag, I encountered misbehavior and a lack of professionalism. It is disheartening when individuals in the hospitality industry fail to uphold basic standards of customer service.I urge you to address these issues promptly and appropriately. Additionally, I am considering posting a negative review detailing my experience on Google Review, as well as seeking recourse through consumer court channels, which clearly he asked me to do and he doesn't care about the same as well.

I trust that you will take this matter seriously to remove such elements from your system and take appropriate action to prevent such incidents from occurring in the future with any other clients.
Sincerely,
Aakash...

I HAD TOOK THEIR MEMBERSHIP IN THE YEAR 2021, FROM THE DAY THEY HAD PROMISED ME FOR 4* & 5* HOTELS ANYWHERE IN INDIA AND ABROAD FOR SOME OF THE DESTINATIONS. THEY ALSO PROMISE TO GIVE ME THE AIR FARE UPTO 20K. WHENEVER I SENT THEM MAIL RELATED TO MY BOOKING THEY TELL "SORRY FOR THE INCONVENIENCE, DATES YOU ARE TRYING TO BOOK , NO PROPERTY IS AVAILABLE, TRY TO BOOK FOR ANOTHER DATES'.

WHEN CALLED THEIR CUSTOMER SUPPORT THEY PROVIDE THE PARTICULAR PERSON NO AND HE/SHE TOLD THE SAME WORDS ON PHONE TOO. WHEN WE ASKED THEM TO GIVE BOOKINGS AS PER YOUR AVAILABLITIY THEY TOO EVEN PROVIDE THE BOOKINGS. IF THEY ARE ABLE TO PROVIDE THE BOOKINGS HOTEL CATEGORY IS TOO POOR AND BAD HOTELS THEY PROVIDE WHICH IF WE BOOK ONLINE COST NEAR TO 1500 RS AND WHILE TAKING MEMBERSHIP THEY SHOW US THE DIFFERENT.

WE ARE VERY SAD AND COMES IN BIG TENSION AS WE ARE SEEING THAT OUR MONEY IS GOING LOST TO THEIR HANDS AND COMPANY, ALONG WITH THAT THEY ARE TAKING THE YEARLY MAINTENANCE COST FROM US WHICH IS AROUND 10000 RS, REQUEST TO PLEASE HELP ME IN THIS MATTER CAN SOMEONE HELP ME THE EASIEST WAY TO GET OUR HARD EARNED MONEY BACK. PLZ HELP ME ON MY CONTACT DETAILS [Protected]....

Hi all,
This is Karun, i have taken Taj India Resorts membership in Jun 2023. till now i couldn't use their hotels/ resorts. whenever ever i tried to contact i have been received only two star hotels. which i didn't use.

Now i want to close the membership and seek refund from them. i wanted to know how can this be done. Is there any one who have taken refund from them, if so please let me know how.Please send email on - karun[Protected]@rediffmail.com....

Taj India Resorts is fully Fraud company. I brought membership in Sep-2020 and struggling to get the service. Their promises to book return flight and to book 4-5 star property was fake. They are making common people fool, they are frauds. They took money from us and now they always deny to give service. They will just take your money and never provide you a booking.

They will keep saying that they don`t have availability or don`t have vouchers. I am creating the group of peoples so we all do legal action. so all who got cheated by this fraud company please contact me on [Protected]. Now we are 10 members victim from Taj India resort and filling the legal case....

Taj India Resorts is fully Fraud company. I brought membership in Sep-2020 and struggling to get the service. Their promises to book return flight and to book 4-5 star property was fake. They are making common people fool, they are frauds. They took money from us and now they always deny to give service. They will just take your money and never provide you a booking. They will keep saying that they don`t have availability or don`t have vouchers. I am creating the group of peoples so we all do legal action. so all who got cheated by this fraud company....

1.Took Membership on 19.10.2019.

2.Welcome mail received on 21.10.2019, without any attachment or agreement or any terms and conditions.

3.Followed up for past 4 years with Mr. Gaurav Gupta to avail my vouchers.

4.This month received mail confirming to choose from list of hotels for a holiday of 4N & 5D.

5.I repeatedly enquired from them to share terms and conditions, my entitlements and benefits as these were never shared with me.

6.They did not paid a heed to any of them, so to cross verify these cheaters, to check there genuinity, randomly I mailed them for a property in Agra with dates and aadhar card of mine and guest whose ID I had at hand.

7.Then there game begin, now to trap me, they started to demand money.

8.I asked for the agreement, they mailed me agreement have forged signatures of mine, which never ever were shared with me before.

9.When I kept tapping them on the forgery they had done, Mr. Ajay Tomar called up on my wife number, thinking of raising a dispute in my family and gave details of my booking along with date, venue and guest name and details.

10.I was on the correct thought process and was able to got hold of there modus of operandi, as all communications were carried out on mail.

11.They are such crooks, cheaters and black mailers that at that very instance Mr. Ajay Tomar threatening me to disclose all my personal data shared through mail, and also warned me that he has all details of the guest whose ID was shared and will contact there and will get my, my wife and my guest life disturbed.

12.At this moment I was sure that they are bunch of thieves who are looting our hard earned money and am sure there are people like me who must have gone through same pain and harassment.

13.I searched for the same and got hold of this site.

14.My hard earned money is gone, my family sentiments were hurt, my rest and recreation dream was shattered, and these thugs are freely roaming under open sky.

15.Anyone here who can help me please let me know. Its a serious matter of breach of trust, economic wing offence, fraud, forgery, cheating, blackmailing and threatening....

It's scam. First, their sales people picks your cell number from some sources. Then will make you call on behalf of any new purchasing done (like i had bought Tata Nexon car) post that they will ask you to come down at a hotel as you have won some surprise gift as you have bought a new car. Once you will reach there, they will show their cards. Lol....

** Fraud Taj India ** I brought membership in July 2021 and struggling to get the services. Their promises to book 4-5 star properties were fake. They are also not providing return APAC flights which they mentioned in their agreement and agreed to offer initially.

They come up with standard reply they are looking into it and later sorry we are unable to book as flights offer was valid for one year only which was not mentioned in their agreement and was not discussed either.

I want my 1.39L INR back as they are not fulfilling their promises. Also, requesting you guys not to get into their traps. They are simply doing fraud....

They even don't have property which is shown in their own app, when ever you want booking standard answer is please change the date as not available for this period. Then change the destination, change the property which is below par. As promised. Best answer is your time for this scheme is over. Tir 1670....

They are looting people by saying that they will provide 4 star/ 5 star properties but after taking the money they are least bothered about your holidays. They will offer cheap hotels only and if you ask reason then they have only reason that we have tie up with these hotels only. They are b8g frauds, avoid taking their membership....