EatSure.com

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EatSure.com

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EatSure.com Reviews & Complaints

Submit Complaint against EatSure.com through Consumer Complaints Forum - Complaint Room. You can see here the complaints and reviews against EatSure.com submitted by users, and can clear your doubts and concerns like whether the EatSure.com is fake or real? or is legit or scam? You can contact EatSure.com directly through their Customer Care/ Helpline/ Contact Number(s) or by Email.

EatSure.com Complaints & Reviews

The pizza was wrapped in brown paper I also ordered gulab jamun but I did not get...
tejpal 14th of Oct 2023
Name manwar
Oder I'd. #116592873

Tell me to refund my money 809 rupees. If I had asked for that food, I could have fallen ill. I told you to refund my money. I am speaking for the last time. I am speaking to you. tell me my money back I will file a case against you in the consumer file. If you want to go to the court then it is okay, I am taking strict action against you. Will take you to court.

I had ordered food. But I have been given stinky food and stale food. I had ordered chocolates but even the statue was not there. I also talked to the help section but they have given me points. I don't want points, I want my money of Rs.809 in the same mode in which I paid.

Call me refund of my money in my same turn 809 rupees My money is not being wasted. I have to spend money, so I will donate it to a beggar, ok. Tell me my money refund 809 rupees. I don't have waste money for your rotten food. I want to refund my money, I am complaining against you in the consumer file....
Manvar 21st of Feb 2023
Hello team, on 15th September, i ordered food on eatsure app, my order got cancelled after 15-20min, i ordered again, different item this time and it again got cancelled, later that evening i placed an order for dessert after keeping me wait for 90min my order was cancelled without giving any proper explanation.

On 22 sept i ordered burnt garlic rice and i was send fried rice, when i spoke to customer service about it, he repeatedly said that he spoke to chef and has confirmed burnt garlic rice was there in rice, i even clicked a pic and sent to explain my part, but refused to listen. ...
Raj30 22nd of Sep 2022
I ordered double egg wrap from eatsure first they accept my order and deduct my surepoints ( it's a form of money) and after some time i found they got cancel my order.

And when i ask for my refund they are saying it's refunded to you but i didn't get it....
Adarsh01 16th of Apr 2022
I ordered a wrap from Fassoos through the Eatsure app yesterday (31/12/21) and my money was deducted from my account but the order wasn't placed. It happened 2 times continuously.

I asked for help they are only making me wait and also not assuring my refund....
Koustabh20 1st of Jan 2022
Dear sir/mam I have ordered behrouze biryani from eatsure.com .the restaurant deliver me incomplete order than I reported them for the same than they replace my order.and after someday I ordered second time so there was flies in my biryani .that time again I complaint them regarding their food quality.

I paid them via cash on delivery so they refunded me my money as a surepoints..later they blocked my hard earned money of 1560rs and suspended my account without knowing me... already two weeks passed now but no response or resolution received by their end.

I kindly request you please help to get my money back to me of 1560rs or else please tell them to unsuspected my account so that I can utilize that refunded money sure points at least .please sir/mam I need Ur help to get my hard earned money back to me..they just denying to return my money neither they suspend my account thanks....
Affy 5th of Aug 2021

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