Blinkit.com: Cockroaches in the delivered item

Lavanya020 18th of Aug 2023
India
My husband ( Shubham) ordered eggs from blinkit. I ( Lavanya) opened it and the cockroaches went over my hand. Later, there were many more that was in the box and close to 8 of them were there which I had to kill. It even went over my foot. The customer care representative Sumaiya did not take responsibility for it. They just initiated refund for which I had to return the item for which I had to stay up. No manager spoke to me inspite if asking again and again. No one bothered to call me.

They asked me to wait at 11.20/0 in the night. From 11.50 to 12.30 also the manager didn't call. Another customer care guy called Sachin just kept me in call and yet no manager spoke to me. These people had no empathy! And they didn't understand the depth of what happened! This is not okay! This needs to be rectified and my misery was not accounted

I need justice to this. In one order before, they have us rotten eggs crate the entire house was smelling because of it. This time it came with cockroaches.They need to be fined and I need to be compensated for the ordeal I went through plus for such inaction and unempathetic response!

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Company : Blinkit.com

Category : Food