anikd11
21st of Nov 2021
India
I had ordered online via their website for order number 7234 on 15 Nov.
This was for Nudge Guard for Rs 9999. However even after one week and multiple follow ups they are refusing to ship. NBC
Customer care lady said they are from sales and not concerned about shipment once payment is received.
She asked me to send WhatsApp message to other number and wait for response.
Despite waiting for 4-5 days with multiple messages and calls no response was Received.
Finally when I threatened to launch a police complaint, their owner responded. When complained to owner about his team’s behaviour he was equally adamant, abusive and threatening and said that he will get the ACPs and DCPs of Delhi police who are his customers to teach me a lesson.
He was demanding that I give evidence that his team is incompetent and only after that he will reply when all I was demanding was an explanation on why they can’t reply to calls or messages and how can they say to customer that once payment is received sales team isn’t concerned about order fulfilment as they get hundreds of such orders and follow-ups.
They are a complete fraud and scammers. Please ask other consumers to stay away from them and help me get my product or refund.
This was for Nudge Guard for Rs 9999. However even after one week and multiple follow ups they are refusing to ship. NBC
Customer care lady said they are from sales and not concerned about shipment once payment is received.
She asked me to send WhatsApp message to other number and wait for response.
Despite waiting for 4-5 days with multiple messages and calls no response was Received.
Finally when I threatened to launch a police complaint, their owner responded. When complained to owner about his team’s behaviour he was equally adamant, abusive and threatening and said that he will get the ACPs and DCPs of Delhi police who are his customers to teach me a lesson.
He was demanding that I give evidence that his team is incompetent and only after that he will reply when all I was demanding was an explanation on why they can’t reply to calls or messages and how can they say to customer that once payment is received sales team isn’t concerned about order fulfilment as they get hundreds of such orders and follow-ups.
They are a complete fraud and scammers. Please ask other consumers to stay away from them and help me get my product or refund.
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DEAR ALL, I PERSONSALLY VISITED AUTOGLAM OFFICE IN DELHI AND THEY ARE VER AWESOME PEOPLE AND STAFF. THEY DO GENUINE BUSINESS, SO PLEASE DONT TRUST ALL OTHER REVIEWS. AUTOGLAM OWNER MR. ATUL RAHI, DIRECTOR OF GLAM RETAIL PVT LTD. HE IS A GEM PERSON. THEY DELIVER ALL ORDERS CORRECT. IF YOU WHATSAPP THEM HTHEY WILL ASK FOR YOUR CAR PICS. WITHOUT CAR PICS THEY WILL NOT SEND ORDER, THATS THE BEST PART. SO GUYS AUTOGLAM IS GENUINE..................5 STARS TO AUTOGLAM. DOING EXCELLENT WORK
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Company : AutoGlam.inDelhi
www.autoglam.in
Category :
Cars Parts & Vehicles
