Shabeer Basheer
3rd of Oct 2023
KANNUR, Kerala, India
SCAM RETAILER
Dear Complaint Room / Consumer Protection Team.this is to being to your attention about www.AutoGlam.in ( GLAM RETAIL PRIVATE LIMITED ) based in New Delhi. I have Paid for the VW Vento Projector Headlamps - valued at INR 39,800/- to Auto Glam.in ( Bank Operating under name of Glam Retail Pvt Limited) [ Bank Payment advise can be furnished ] The retailer seemed legit - as they have a couple of K followers on Instagram , Youtube etc and had fallen to their trap about making a payment for a product i wanted - i.e - Volkswagon Vento Dual HID Projector headlamps.
They respond quickly only till the time they have received a payment. post which - there is either no response , or they just communicate in syllables!However once the payment ( Paid Via Online Bank Transfer ) has been made - despite attempts to obtain in shipping and tracking info - the AutoGlam Team ( +[Protected]Whatsapp Number ) - they just direct you to check the status of the shipment with another number - i.e - +[Protected]. which too is in vain - as they dont provide in response, and neither they provide in accurate details.
This transaction occurred on 17 September 2023 .Post which - each time, you try to reach Auto Glam Team - they are unresponsive - and is unable to provide a definite timeline on Product Delivery - although upon placing the order it was assured the product would be dispatched immediately. however this has not happened as of today 03 Oct 2023.
Hence need a full refund - as i no longer trust AutoGlam - and now i also dont trust the product advertises / sells. I also seek the Indian cyber team to shut down this website in order to assist other possible customers falling into their trap and losing their hard earned money.
Dear Complaint Room / Consumer Protection Team.this is to being to your attention about www.AutoGlam.in ( GLAM RETAIL PRIVATE LIMITED ) based in New Delhi. I have Paid for the VW Vento Projector Headlamps - valued at INR 39,800/- to Auto Glam.in ( Bank Operating under name of Glam Retail Pvt Limited) [ Bank Payment advise can be furnished ] The retailer seemed legit - as they have a couple of K followers on Instagram , Youtube etc and had fallen to their trap about making a payment for a product i wanted - i.e - Volkswagon Vento Dual HID Projector headlamps.
They respond quickly only till the time they have received a payment. post which - there is either no response , or they just communicate in syllables!However once the payment ( Paid Via Online Bank Transfer ) has been made - despite attempts to obtain in shipping and tracking info - the AutoGlam Team ( +[Protected]Whatsapp Number ) - they just direct you to check the status of the shipment with another number - i.e - +[Protected]. which too is in vain - as they dont provide in response, and neither they provide in accurate details.
This transaction occurred on 17 September 2023 .Post which - each time, you try to reach Auto Glam Team - they are unresponsive - and is unable to provide a definite timeline on Product Delivery - although upon placing the order it was assured the product would be dispatched immediately. however this has not happened as of today 03 Oct 2023.
Hence need a full refund - as i no longer trust AutoGlam - and now i also dont trust the product advertises / sells. I also seek the Indian cyber team to shut down this website in order to assist other possible customers falling into their trap and losing their hard earned money.
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Customer Care Number, Contact Number, Email ID and Address Details submitted by user:
Company : AutoGlam.inGlam Retail Pvt. Ltd. K H 154, H NO 109, Near Amity Int School, Mayur Vihar Phase 1 Extn, East Delhi – 110091, India
www.autoglam.in
Category :
Cars Parts & Vehicles
