Car Rental > Zoom Car > Booking Is Confirmed But Car Is Not Available At Pick Up Point

Zoom Car: Booking Is Confirmed But Car Is Not Available At Pick Up Point

Sharmasaurabh 14th of May 2022
Pune, Maharashtra, India
Booking was done with payment from credit card and same is confirmed got the message and mail where I need to pick up the car when I reached the venue and search for the car same is not available.

And when I connect with the owner he said that car is not available in Pune and I tried to contact customer care but could not connect. This is not good service by zoom car, car is not available at venue and had a discussion with car owner he said that car is not in Pune then how booking is confirmed.

While I am doing cancellation I am not able to do that because trip was started and I tried many times to customer care but call is not picking up this is realty not appreciable.

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More Reviews by Users

Pawan Choudhary 8th of Oct 2023

Hey, I’m at the pick up location but can’t find the car, and driver is not answering the call

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Zoom Car

Customer satisfaction rating
Complaints 39
Pending 39
Resolved 0
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