Car Rental > Zoom Car > Booking Is Confirmed But Car Is Not Available At Pick Up Point

Zoom Car Reviews & Complaints: Booking Is Confirmed But Car Is Not Available At Pick Up Point

1 Review
Sharmasaurabh 14th of May 2022
Pune, Maharashtra, India
Booking was done with payment from credit card and same is confirmed got the message and mail where I need to pick up the car when I reached the venue and search for the car same is not available.

And when I connect with the owner he said that car is not available in Pune and I tried to contact customer care but could not connect. This is not good service by zoom car, car is not available at venue and had a discussion with car owner he said that car is not in Pune then how booking is confirmed.

While I am doing cancellation I am not able to do that because trip was started and I tried many times to customer care but call is not picking up this is realty not appreciable.


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Zoom Car

Customer satisfaction rating
Complaints 31
Pending 31
Resolved 0
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7th Floor, Tower-B, Diamond District, 150, HAL Airport Road, Kodihalli, Bangalore, Karnatka (560008)

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