TO ,
The company manager or team leader
Name of the company - Zomato
Address –
Date –
Application- reactivation for inactivate account
Respected sir /mam
My name is Rohit I am a delivery partner of zomato from many years .my zomato account is terminated in the reason of collusion fraud but I have not done any fraud in zomato.

I received the order of momo shomo order id¬- [Protected]date – 07 ¬–jun 2023 Restaurant is saying order is already picked by another rider then I discuss this matter with customer care they are saying order is delivered to customer by another rider you can picked the order and mark delivered but I totally dissatisfied with this information then I again call to customer care they also give me same information than I picked this order and over serve order is cash on delivery I again called to customer care they are saying you can mark delivered and raised a ticked in bucket of cod limit wrongly deducted this issue.

I faced first time I have not mark delivered from my side order is delivered from customer care than I raised a ticked but any technical error ticked is not resolving I also discuss this matter with my team leader imran sir on 7 jun 2023 morning that time my account is not terminated they also said raised a ticked but issue not resolving . on 10 jun he send my input to zomato.

i observed on 10 jun 2023 night my account is terminated . then I called my team leader again on 11 jun to till now I am calling . daily he is saying I will resolved your issue shortly.

Proofs I have not done any fraud
1) Order is cash on delivery and marked delivered
2) You can also discuss this matter with merchant
3) After validation of customer care amount is refund in my zomato account
4) You can also discuss this matter with customer
5) You can check all recordings
6) I also have all the recording
Thank you
Yours sincerely
Rohit Kukreja

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