I visited the website of "The Go Mart" whose registered address is in Bangalore. I placed one order of 3 products on 11.9.21 and made payment through online mode. The order was for "Iconic Chair in Grey Colour * 2 , Longpi Black Pottery Jug and Tumblers set, Black and white Printed MDF wall mirror".

I received a message saying my order is confirmed with Order No #TGM1536 and will receive a message when the order is ready. Their shipping policy states a delivery within 7 days. So far no information regarding delivery or refund. The payment was received by MAA Enterprises, Surat. The go mart address is of Bangalore.

There is no response for the email I sent in this regard. No response for phone calls also. Now I understand other customers also has similar experience with 'the go mart'. If it is a fraudulent company why are they still allowed to receive orders and payment. Will I receive a refund. Payment is received by 'MAA Enterprises' in Surat, not 'the go mart'.

Hope this issue will be resolved by the competent authority. I have attached the screenshots of the mail I received from them after placing the order and the payment which I made. Request you to help me with the same.

Share this complaint with your Friends: