Order placed on 01.02.2023. Paid Rs.270.48 online. Not supplied till 4th. On 4th, when contacted over phone, informed that the item is not available and hence order would be cancelled. Order no.472441. I cancelled the order thru SMS on the same day and requested for refund. On 7th, I sent an email as a reminder. Email reply of even date indicated that the amount would be credited within 48 hours. On 14th, an email reminder was sent & there is no reply/response. Refund still not processed.

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