SMS Home Care: Cheated On Amount Without Giving Any Service

NITHYA M 9th of Sep 2021
Coimbatore, Tamil Nadu, India
SMS Home Care (Owner name is given as Malathy) contacted me for home maid service while we are searching home maid online. I was in urgent need of maid having a 4 month old baby.

They sent me photos of maid and we chose one. They made me to pay the amount Rs. 8500 online for house maid service as advance after confirming the maid but she didn't arrive next day and then 2 days later asked for 3 days leave.

The maid didn't arrive at our home and also they are not allowing to contact maid and are saying they will look for some other maid and never sent the maid and the given amount is also not refunded.

They are saying different reasons each time and each time they are asking us details as if we are new to them and different persons are taking the call and also they are assuring everyday that today they will refund but still never refunded.

They started to cut our call also. It seems they are cheating on many people. I hereby attach the agreement form, their msme certificate and transaction reference image.

Please take necessary action against them and return the amount to the respective people.

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InduS 24th of Jan 2023

The same thing happened to me. Who is gonna take action against these frauds. The ladies Nadiya and Meera working there are the best cheaters. They won't keep their words and cheated 10,000 from me without sending anyone. Justdial had to report them and block their business through Google. People who really wants to take care their family with their hard earned money are cheated by this fraud agency.

InduS 24th of Jan 2023

This had happened to me also. Who is gonna take action against these frauds. They still cheat people like me everyday. Justdial has to report them and block immediately to safeguard the ignorant people going to be cheated anymore.

vivek anand 11th of Oct 2022

As my mother is not well and I can't stay with her and take care of her. I needed a female employee to take care of me from close by. I approached this company. This company talked very sweetly and gave me a receipt. But the next day a lady came in an hour and the urgent work came. When I contacted the office and asked, they sent another girl in the evening. The person who came also left within 2 hours.The next day I went straight to the office, today they had a different conversation and after arguing, they wrote down the 6000 rupees that I had paid on the 10th of the next religion. When I asked them on the 10th of this month, they dragged me to the morning mountain and beat me. They lost patience and then gave me 1000. The law says that none of us have returned the money we bought. Why do you want to rob people who can't afford it when they can't afford it, so there's plenty of ways to make money?

charmila 5th of May 2022

Same happened to me as well. Those idiots speak honey coated before taking payment and after that they dint offer me my baby sitter service also after many follow ups they dint send me even one person for the service. They are now not giving me the refund also. They are one biggest sick headed mafia gang easily making use of peoples needs and making money. Their language and way of speaking everything changes after we make payment and they treated me like a shit. I lost my money to these idiots and i went through a lot of emotional pain because of these idiots

Raguram Ragu 2nd of Mar 2022

Same thing happened to me.most fraud home care in madurai.The women working there well trained cheaters once u send advance payment.u didn't get maid and also amount.They are Fraud people forever do this kind of things to illness people and there families.They don't know the meaning of TRUST TRUTH ETC.There motive is only getting money from people.

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Company : SMS Home Care
Kalavasal, Bypass Road, Madurai - 625010 Landmark: OPPOSITE Vaigai Honda, Opposite PP Chavadi Bus Stop, Near Hotel Anjappar
Category : Products & Services