I am a merchant at razorpay since last few months, initially all my settlements were done in time, I recently was conducting an event and i got my registration through it. I collected around 83000 which is still on hold, apart from that an amount of rs 14000 is kept on hold since last 2 months. Every time I contact the support team.

I am given this surety that the concern team is working on it, i raised a ticket 7 days back but there is no response from the concern team yet.
Ticket Number - 5328860

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