Loans > PaySense > Abusing Words Used with My Phone Contacts & Harassing for Payment

PaySense: Abusing Words Used with My Phone Contacts & Harassing for Payment

Gopi 13th of May 2021
RANGAREDDY, Telangana, India
Hi,
Due to some issues from December 2020 I am paying late the emis. In the month of march i missed the date and these people started calling to my family members, relatives, etc. whose number i have not given as reference also and spoken with abusive language.

I assume they hacked my phone and then the contacts from my phone. Then i raised an issue with their customer care on 22.03.2021 and told that till this issue is resolved i will not make any payment.

Yesterday again the guy called me and from the first word he started in very high pitch shouting and started threatening and today again one lady started calling and threatening that she will send my file to recovery agents, etc..

So i am in risk with them that again they will start call my friends or relatives.

So i need support on how tp move forward with those rowdies.

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Complaint Status
May,14 2021

Dear Gopi, if the company has hacked your contacts and is calling to your relatives, it is a serious cyber crime. Also if they are demanding the higher interest against RBI rules, you can register police complaint against them, but do not pay them.

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