I have been trying to reach out to talk to the assigned lawyer for over three days but the kind of funny procedure and call centre I could talk to lawyer only once.

Portal is pathetic and zero user friendly. I got carried away by the feedback on their portal but the real feedback is on the other website. Minimum wait time is 2 plus minutes for call centre person to answer and they will promise for a call back but that would never happen. You will get a mail that query is closed.

In a legal Issue you need a lawyer to advise on the steps forward but here you will never be able to talk to lawyer. They will ask you to send mail but rarely they would reply.

Not a trustworthy company and soon this kind of model will vanish, purely because of their ignorance.

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