Online Legal India is a Fraud who takes money from client and do not provide service at all . They have wasted my time, energy and money for a consumer complain against Lydur Mart for which they charged Rs 1790 . They did not provide proper service. These agent Ms Rashmi Thakur from Kolkata registration department fooled me by convincing me to register and then stopped responding. Also the documentation agent Kaustav Sinha and Advocate Susmita Sarkar all are same frauds.

They have mentally harassed me and not provided service to me and also not refunding my money .There call back system is pathetic .Even after placing call back request no callback request are answered by them and they do respond or call back..My OLI Case ID is : OLI[Protected]. Big Liers and cheater . Do not ever consult them for your legal matters as it will never be resolved . They have cheated many clients like this.

My name is Rahul Dey. I have raised a legal case against Lydur Mart ecommerce company with case I'd OLI[Protected].The case is regarding not refund of cancelled and returned order( clothes).

My case was assigned to Advocate M/s Susmita Sarkar who has sent legal notice to Lydur Mart, Dwarka, South West Delhi which was returned back to legal india by india post as per logistics team .

Susmita Sarkar asked for alternative address of opposite party Lydur Mart for which I have sent her the details alternative address to her mail id : [PROTECTED]@onlinelegalindia.com .She applied for reposting the Legal Draft and I also approved the same.

She asked for repost courier charges Rs 117 but no link for the same has been sent to me as is pending at your end from the logistics department.I also sent written mail to Advocate Susmita Sarkar stating the link is not received to which there is no further communication from your end.

Today whole day is wasted behind all this.I also raised call back request for the same to which your support team never bothered to call back.Today I called M/s Kajal from Sales Dept at 6:00 PM and she also raised a request for arranging call back from your support team. Now it is 9:00 PM and your support team is not bothered to call back.

Also a complain was raised earlier against your agent from Kolkata registration department Ms Rashmi Thakur who has given false information to me . She was the first point of contact and she told me to register case in your portal and given her LAN desk number stating she will be available over phone for any queries. I tried reaching her over phone but it was useless and mental agony.

Your agent Koustav Sinha from documentation department also told the same that if I have any queries regarding documents upload I can call him in the LAN number of his desk. I tried to call many times but it was useless and metal harrasment. Even I sent chat message in your portal for which there was no reply from Koustav Sinha.

Later I came to know that I can arrange call back from your customer support by pressing two times 2 in IVR option. Your both agents Rashmi Thakur and Koustav Sinha had misguided and gave false information. Your Agent Rashmi Thakur was asking for my friend contact number for another case with banking company ICICI.

Which is against your policy of confidentiality.This shows your pathetic service. You people only know to take hard earned money of client and forget there case. I am pissed.

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