My lawyer Sushmita Sarkar does not revert in a timely manner. There is no way I can reach her directly. I have to put a call request through a customer rep after which she calls me in the next 24 hours. The time she calls me is not fixed. If for some reason I'm unavailable to take her call she doesn't bother trying again and I again have to put a call back request. My emails are never answered to either and on the off chance she answers them the replies are half baked and not complete.

There is no way to talk to a superior or change the lawyer incase you are unsatisfied with the one assigned to you. Their website portal doesn't work either. There is a direct chat feature to talk to your lawyer there but my lawyer doesn't reply to my messages there either. She gave me a number to contact her on but when I called on it, I was told the number doesn't exist. My lawyer's name is Sushmita Sarkar. I am very unhappy with her lack of reverts and commitment towards my case. This company is fraudulent and i want my money back.
Case no. OLI[Protected]

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