Big Apple Herp has been a popular choice for reptile enthusiasts and pet owners for years, but some recent reviews and complaints have left people questioning whether the company is legit or a scam.
One user complained about the poor customer service, saying, “I tried to contact them multiple times about an issue with my order but never received a response.”
Another user mentioned, “I received a damaged product and when I reached out to Big Apple Herp for a refund, they were unhelpful and dismissive.”
On the other hand, there were positive reviews as well. One happy customer wrote, “I have been buying from Big Apple Herp for years and have always been satisfied with the quality of their products and the health of their animals.”
Based on the customer reviews, it seems that Big Apple Herp may have some issues with their customer service and product quality, but they are not necessarily a scam. It is important for potential customers to do their own research and make an informed decision before making a purchase.
Some commonly searched questions about Big Apple Herp include:
1. Are Big Apple Herp animals healthy and well-cared for?
Big Apple Herp prides itself on providing healthy and ethically-sourced animals.
2. Does Big Apple Herp offer a satisfaction guarantee?
Big Apple Herp does offer a satisfaction guarantee for their products.
3. What is the shipping time for Big Apple Herp orders?
Shipping times for Big Apple Herp orders may vary based on location and product availability.
4. How to contact Big Apple Herp customer service?
You can contact Big Apple Herp customer service through their website or by phone at [insert phone number].
5. Are there any discounts or promotions for Big Apple Herp products?
Big Apple Herp occasionally offers discounts and promotions on their products, so it’s worth keeping an eye on their website for deals.
In conclusion, while Big Apple Herp has received some negative reviews, it does not seem to be a scam. However, potential customers should be aware of the potential issues with customer service and product quality before making a purchase. For any further inquiries, customers can reach out to Big Apple Herp through their website or contact their customer service team at the provided phone number.