Hello Sir, I just tell you from start . Actually we are planning to travel to Manali on 7th July 2021. For this we started searching bus tickets from Delhi to Manali. We booked the tickets from Delhi to Manali thru Yatra.com. We got invoice from yatra.com. Now on the departing day we made call to bus operator.

But the bus operator has told us that today bus is not operating and take the refund from Yatra.com. We started contacting yatra.com for refund but 5-6 days passed and no information received from Yatra.com and there is also no contact number of yatra.com to know the Refund status.

Now we plan to file legal case against yatra.com. I started searching for legal services then contacted onlinelegalindia.com for which they charged INR 825. After two days of payment I suddenly received mail from yatra.com that they are refunding the amount INR 4550.

AS such the situation has changed I sent mail to online legal India to return back us our money paid as such no services have been performed and the money has already credited in bank account by yatra.com.

I have been continuously follow up with Sananda Chand of Online Legal India™ | Best Online Platform for Legal Service for my refund as she is the one who convinced me that they will provide lawyer and will returned back INR 4550 from yatra.com Together with there service charges INR 825.

But they are behaving like cheaters and fraud not any kind of professionalism to return somebody hard earned money. Pushing the days and not refunding my hard earned money . Paid the amount without any goods and services received till date.

Will assist in informing every detail of the incidence.

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