I hope this message finds you well. I am writing to bring to your attention an issue I have been experiencing with a website, www.gammagym.com. I placed an order on their website (OrderID: [Protected]) on 14th November 2022, I have not received the products I purchased.

The order consists of the following items:

Functional Trainer with Smith Machine FTS - Rs. 81,999.00
Olympic Rod - Rs. 3,300.00 Total Amount: Rs. 85,299.00
Despite numerous attempts to contact Gammagym's customer support, they have not provided any clarification or assistance regarding my order. I have tried calling their phone numbers and sent multiple emails, but they have consistently failed to respond.

As a responsible citizen, I believe it is my duty to report such unprofessional conduct and potentially fraudulent practices to the Department of Consumer Affairs. The experience I have had with www.gammagym.com is far from satisfactory and raises serious concerns about their legitimacy as a business.

I kindly request your office to investigate this matter and take appropriate action against www.gammagym.com to protect the interests of consumers. Furthermore, I would appreciate any guidance on how I can resolve this issue, either by receiving my order or obtaining a refund for the amount paid.

Please find the transaction details below for your reference:

Time: 16:46:57
Date: 14th November 2022
Card: ****8744
Amount: Rs. 85,299.00
OrderID: [Protected]

Sincerely,
Jay Kar
Falakata, West Bengal

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