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Refund Not Processed
Anushreeu
15th of Jan 2022
GURGAON, Haryana, India
Incident date: 31st Dec 201
Incident place: Sector69, Gurgaon
On 31st Dec 2021, we ordered a pizza from dominos in Sector 70, Gurgaon. We waited 3 hours for the pizza and it did not arrive all night. I called them next day to ask for refund for Rs 600 and they said it would be processed within. 7-10 days.
It is now15th January and I have called 3 dominos executives for refund and no one has been able to refund the money. An executive called Sangram is not even picking up my calls anymore.
The other two executives have been transferred or something and they don’t know what to do anymore. I have asked to speak to a manager and still no response. He refuses to give my refund.
I don’t understand what is the delay and problem. All I want is a refund and it should not be so difficult to do.
Incident place: Sector69, Gurgaon
On 31st Dec 2021, we ordered a pizza from dominos in Sector 70, Gurgaon. We waited 3 hours for the pizza and it did not arrive all night. I called them next day to ask for refund for Rs 600 and they said it would be processed within. 7-10 days.
It is now15th January and I have called 3 dominos executives for refund and no one has been able to refund the money. An executive called Sangram is not even picking up my calls anymore.
The other two executives have been transferred or something and they don’t know what to do anymore. I have asked to speak to a manager and still no response. He refuses to give my refund.
I don’t understand what is the delay and problem. All I want is a refund and it should not be so difficult to do.
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Dominos Pizza
Customer satisfaction rating
| Complaints | 15 |
| Pending | 15 |
| Resolved | 0 |
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Address
Domino''s Pizza India,
Tower-D, Plot No. 5,
5th Floor, Logix Techno Park,
Sector 127, Noida - 201304 (Utter P.ardesh)
Customer Care Contacts
- (+91)-7349303030
- Email: [email protected] Website:
- http://www.dominos.co.in
Dominos Pizza Customer Care Number, Contact Number, Email ID and Address Details are available in Company Profile.
