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Payment not returned to Original method when order was cancelled
nitiin0102
14th of Mar 2021
Pune, Maharashtra, India
I purchased 2 daily essential products from Dominos pizza online site on 13th march 2021 with order no. 6, which was showing in their menu items, but when I reached to their store to pick them up.
They mentioned that the products are not available at this location and this order will be cancelled automatically and payment will reflect in your original payment method once it is cancelled.
But instead of sending the payment done to original payment method they send it to Dominos pizza wallet with amount to be used before the expiry date as June, 2021. How come my money in their wallet be having the expiry date.
And If I have made payment via UPI, it should have been sent to my bank account via same original method, not to on the wallet.
They mentioned that the products are not available at this location and this order will be cancelled automatically and payment will reflect in your original payment method once it is cancelled.
But instead of sending the payment done to original payment method they send it to Dominos pizza wallet with amount to be used before the expiry date as June, 2021. How come my money in their wallet be having the expiry date.
And If I have made payment via UPI, it should have been sent to my bank account via same original method, not to on the wallet.
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Dominos Pizza
Customer satisfaction rating
| Complaints | 15 |
| Pending | 15 |
| Resolved | 0 |
view all 15 complaints
Address
Domino''s Pizza India,
Tower-D, Plot No. 5,
5th Floor, Logix Techno Park,
Sector 127, Noida - 201304 (Utter P.ardesh)
Customer Care Contacts
- (+91)-7349303030
- Email: guestcaredominos@jublfood.com Website:
- http://www.dominos.co.in
Dominos Pizza Customer Care Number, Contact Number, Email ID and Address Details are available in Company Profile.
