Last month DishTV added Star Bharat HD to my account without my permission. Moreover, this channel is not in the list of channels. On 7/5/22 I tried to delete the channel but I could not.
I also called the customer service but they also could not help me. I want to know what is the way to delete the channel. I tried to delete the channel many times but it is automatically subscribed to my account as per their rules and regulations.
I called the customer service but they replied that it is a free channel and it will remain so till the free period is over. The price of the channel is Rs. 22/- plus GST. Therefore, when the free period is over they will automatically deduct Rs. 22/- from my account.
Has the TRAI give them this power ??? What kind of business tactics is this ?? Why can't I delete this channel from my pack ??? Is there any law, rules and regulations to forcefully subscribe a channel without the permission of the customer.
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