Dish TV: Subscribed Channel Without Customer Consent; DishTV.in

apurbakrbrahma 7th of May 2022
KAMRUP METROPOLITAN, Assam, India
Last month DishTV added Star Bharat HD to my account without my permission. Moreover, this channel is not in the list of channels. On 7/5/22 I tried to delete the channel but I could not.

I also called the customer service but they also could not help me. I want to know what is the way to delete the channel. I tried to delete the channel many times but it is automatically subscribed to my account as per their rules and regulations.

I called the customer service but they replied that it is a free channel and it will remain so till the free period is over. The price of the channel is Rs. 22/- plus GST. Therefore, when the free period is over they will automatically deduct Rs. 22/- from my account.

Has the TRAI give them this power ??? What kind of business tactics is this ?? Why can't I delete this channel from my pack ??? Is there any law, rules and regulations to forcefully subscribe a channel without the permission of the customer.

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