Hello
This is about the app CoinSwitch Kuber. They are an Indian crypto exchange and I have been using their services since over a year. So initially the transactions were fluid with minor setbacks.

But now they don’t allow withdrawals of my deposits or transfer of my holdings which shouldn’t be the case with any exchange because it contradicts with the very idea of decentralization.

In essence they are holding general public’s money under false promises and advertisements. I spoke with them via twitter and their customer support and everytime I got the response that they are trying to comply with Indian laws and guidelines whereas their is no such law that stops a consumer from withdrawing their assets.

Moreover other platforms and exchange apps are allowing transactions in compliance with Indian policy. Please note this seems to be an ongoing and very common issue with this company CoinSwitch as you can see on their twitter handle a lot of people have the same issue with withdrawals and they are stuck with an incompetent company.

My loss here is I’m not able to trade and change my holdings when market is moving which is very wrong and goes against the very idea of trading. I have faith in Our judiciary and kind officials to take this issue under consideration.

And deal with such scammers who are maligning the image of our great nation by creating such mediocre product and duping people of their hard earned money. Very grateful for your attention.
Thank you

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