raokr7
6th of Feb 2024
AHMEDABAD, Gujarat, India
Dear team,
Bosch washing machine complain :
Bosch technician Mr Faisal Ahmedabad Branch attended my bosch washing machine for abnormal noise but was not able to detect it.On second complain raised for service another Bosch technician confirmed jumpers damage as explained by local service technician and video evidence provided for abnormal running of washing machine.
Bosch service office Ahmedabad has ordered parts to be replaced, but for more than 2 weeks he is unable to procure from Bosch inventory problem which has remained unresolved for 2 months now..
1st complain raised - 17th dec 23
2nd complain raised- 12 Jan 24
Screenshots attached below
After repeated calling and escalation via Bosch customer service still they are unable to say when part “Jumper ” will be manufactured and delivered.Kindly manufacture required parts and keep follow up on my service case raised by registered by number [Protected]/[Protected].Incompetent and unprofessional behavior from Bosch Service Ahmedabad India is very disappointing.
Regards
Kunal R Rao
Bosch washing machine complain :
Bosch technician Mr Faisal Ahmedabad Branch attended my bosch washing machine for abnormal noise but was not able to detect it.On second complain raised for service another Bosch technician confirmed jumpers damage as explained by local service technician and video evidence provided for abnormal running of washing machine.
Bosch service office Ahmedabad has ordered parts to be replaced, but for more than 2 weeks he is unable to procure from Bosch inventory problem which has remained unresolved for 2 months now..
1st complain raised - 17th dec 23
2nd complain raised- 12 Jan 24
Screenshots attached below
After repeated calling and escalation via Bosch customer service still they are unable to say when part “Jumper ” will be manufactured and delivered.Kindly manufacture required parts and keep follow up on my service case raised by registered by number [Protected]/[Protected].Incompetent and unprofessional behavior from Bosch Service Ahmedabad India is very disappointing.
Regards
Kunal R Rao
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Company : Bosch Service Ahmedabad IndiaC1003, Safal Parisar1,
Category :
Appliances
