My lifetime membership #1719680. On November 8, 2023, my husband & I attended this promo that advertised they can provide one with great savings, unbelievable travel experiences, amazing travel spots around the world & international, cruises, air, rental cars, etc at again unbelievable deals. I immediately had a event which was our “47th†wedding anniversary in December on the 29th and I search and we decided on Las Vegas for 3 nights based on a promo sent around the week of December 13, 2023 $301.66 on my credit card. After several minutes with the representative @ the 800# provided by Apollo; I call twice, finally I booked & after you’re thinking already you made a mistake, the representative certainly gave you that impression by telling you now all kinds of cancellation fees if you cancel, resort fees (quoted $50 but @ check-in it was $100) and room which I requested and wanted only was to be a suite. The rep booking ask “what’s a suite?†The knowledge of the representative at Apollo Adventures.
I am highly disappointed with them, only two experiences (the other was booking an airline flight)….seemed to only get Anna who is very hard to understand as well as to communicate with because of her heavy Asian accent. They’re not people friendly, nor knowledgeable and certainly not professional. I learned from the experience that I’ve done better myself and can not stomach the frustration with this company Apollo Adventures any longer, not even a lifetime! I have submitted a requested for cancellation and a full refund. The sales person Jay Rogers’ mislead all of us in this meeting that this was a great company, and offer so much more than a timeshare and amazing discounts to giving you best in travel. NOT TRUE AT ALL.
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