Dear Team,
This websites they are running in India and its online gambling website. At the time of registration i provide all the details and I did deposit every time without any restriction.

Whenever I try to withdraw my winning every time asking for documentation and keeping my withdrawal rejected so that i will play again and i lose all money. This is exactly happened yesterday.

I won almost 12 lakhs and when the time come to withdraw customer service agent asking me document which i did submitted. I have lost all saving to this websites 9winz.com i want to fair decision please i have family and kids.

I told them to closed my account and they did it. Below attached picture and screenshot i submitted. Last time also when i won 1 lakhs rupees i try to withdraw that amount they reject.

They want us to play all the winning and lose everything. At the time of deposit no single document were asking. Last night i almost deposit 50000 rs and there was nothing any document where asked but when withdrawal time comes they just delay our request.

They want us to play again and lose again. I am literally broke down losing all my saving. My account is zero. Last night was a little hope but that also collapsed.
Please find the discussion with customer service last night happened with me.

Hi, [Protected],
We are sending you the chat transcript you requested. Email: [PROTECTED]@hotmail.com. Karishma (23:37:49): Hello. Thank you for contacting 9winz Support. How may I help you?

[Protected](23:37:54): How many times i have to. do verification
[Protected](23:38:03): Are you serious
[Protected](23:38:18): When i deposit there is no verification required

[Protected](23:38:32): What document you needed now
Karishma (23:38:52): Please wait a few moments while I'm checking your details.
[Protected](23:38:58): Are you fooling with us. 9winz.com

[Protected](23:39:53): When i deposit today 50000 then no one asked for verification
[Protected](23:40:06): Now you need verification. wow
[Protected](23:41:21): You need a first deposit. How can i remember when i did my first deposit
[Protected](23:41:39): Last time i did verification and KYC

Karishma (23:41:42): Dear Сustomer! For the successful withdrawal of funds, you need to go through additional verification. To do this, you need to upload: 1. Selfie with codeword (visual) 2.

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