I had placed an order for night suits after an Instagram ad and since the website looked pretty professional believed it to be true. It was on October 19th. The night suits seemed good and the deal seemed impressive.
I paid Rs. 1300 and an order number and email had come. However I soon realized this is a fraud when they did not reply to any of my mails, even after I threatened to complain.
Their website still exists and I am worried about them continuing to dupe other users. The least I expect is for you to track down these scammers and make them return the money that they have stolen from everyone.
Instagram has also allowed such fake people to advertise to audience without any accountability. It has been almost a month and this site is still active. They still have an Instagram page.
Even Razorpay has been a channel for them to collect payments. Such instances of fraud might discourage people from buying from smaller businesses. There has to be a way to verify online business accounts.
I hope my complaint, along with a lot of people who have complained against these idiots, is resolved speedily. I would like a refund request. Some cues for your potential investigation is to ask razorpay to help freeze their accounts.
Also use Instagram to track their phone number. Their phone number is not available anywhere.
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