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Urbanic: Return Has Been Rejected After Pickup; Urbanic.com

nivedita pandey 21st of May 2022
FAIZABAD, Uttar Pradesh, India
I had placed return request. my order I'd is [Protected]there are two products in same order I'd. first I got message that my return request has been approved second day delivery boy has picked my parcels.

After pickup I got a call and message that my return has been rejected because of wrong description because i mentioned that i didn't like the quality of the product and i should i have change into size issue why should i?

If i didn't like the material. I have to reapply for return I asked her how could I because I already sent my parcel so she said that she will send some kind of message but I got nothing. now no one is responding me.

I lost my money and my product too. so i mail them but they didn't respond.i chat to their customer support but they don't have any information about anything. they keep saying that you didn't see any return request from my side.

Also i was showing screenshots. i don't know what kind of customer service they are providing. I want my money back. i will never gonna buy anything from this website.

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More Reviews by Users

Alveera Khan 7th of Dec 2022

My complain is just product has been picked up and the next message came that my return is cancelled in the order did not came back to me how this is possible I am been complaining since 20 days here in the app nobody is just replying and saying they are busy in something and dealing with other customers this is not the way at the refund my money or give me my order back give two ordered to return both were taken by the delivery boy but the refund of only one order was given and another just the simply message me two times that you are return has been cancel but the order was not with me

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Urbanic

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