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Swiggy Reviews & Complaints: Received Damaged Items But Did Not receive Refund; Swiggy.in

1 Review
Swexcha1 3rd of May 2022
India
On 1 April I ordered 8 bottles of Alcohol from 4 different vendors through Swiggy. Out of the 8 bottles, 2 bottles broke at my doorstep. The delivery person was in a rush and dropped the bottles while I was giving him Otp to finish the order.

And when he saw he broke the bottles he left. Now swiggy is saying once otp is shared you cant get refund but these delivery people ask for otp first and then give the order. And he took otp and then dropped the bottles.

Swiggy is denying refund for this. Please help me as My 6000 rs is stuck with Swiggy and I don't know what to do as they are stuck with no refund.


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