[Resolved] StudioVirupa.com Reviews & Complaints: No Refund Policy Is Misused And Faux Product; Studio Virupa

1 Review
Shreya Labhane 4th of May 2022
Nagpur, Maharashtra, India
Product of Studio Virupa is differing from what is promised on its site with no return policy.

1. Original Mangalgiri fabric has border weaved into the fabric, these guys have stitched another border from top on a plain fabric and selling it as mangalgiri. Also, on the the product image on their site.

They have taken photo using original mangalgiri fabric - see image for difference - but have sent their customer a totally different and down market product. They have no return policy for this.

2. The measurements of skirts are TOTALLY off. For size 34, the waist is 28 inches as per their size chart. I received product with waist size 34 inches (6 inches above mine)

3. They are lying to save money, sent faux product and they have no return policy. I want to return product and want my money back. They don't reply to mails, messages, requests, chats on website, instagram messages or comments - they are only interested in selling their products. No grievance redressal.

4. The blouse sitting is totally off the grid - its unfix-able!
Desirable Resolution: Take your product back and give me back my money, OR send what is promised to me on the site.

Complaint marked as Resolved
Jul,11 2022

They agreed for a return and refund.

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Company : StudioVirupa.com
Studio Virupa 21, Kurinji Nagar Sheriff Extension, 1st Floor, Frontline Play school Tirupur 641604 Tamilnadu, India