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Instagram Reviews & Complaints: SCAM; Instagram Page: Shoe Hub UK

2 Reviews
lvmac 13th of Jan 2022
United Kingdom
I went to purchase trainers via the platform Depop but the account user redirected me to their official Instagram shop - @shoehubuk. It was through here that I purchased some trainers for £130.

They asked me for size & style, a delivery address and email for confirmation. They then said to complete the purchase transfer to SHOE HUB and gave me account details.

I was so busy with other things yesterday I just did it without thinking - and the minute I transferred the money it dawned on me that it was a transfer directly from my account as opposed to paypal or through depop as I had initially intended - something I would never normally do.

Unfortunately by the time I then googled shoehubuk and found this page, the money had left my account. I've contacted my bank who are looking into this, am really hoping I can get payment returned.

Have since contacted the account to ask for tracking or a refund and have been blocked! Has anyone had any luck in finding this person or getting their money back?

If someone has a number etc that would be so helpful for me to send across to the investigation team. Absolutely furious!

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