Merlin Mathai
20th of Jul 2021
India
Date of order: June 17, 2021
Date of delivery: July 20, 2021
Description: My friend from Germany had ordered from quirky perks for my birthday. She had ordered two products however only one product got delivered. When we tried to reach the customer care, there was no response at all.
Finally we dropped a mail but didn't get any response. After multiple follow ups when finally there was some positive revert, the product was delivered to the wrong address (even though there were clear instructions from our end). it is realized that the service of the organisation has been like this and there have been similar multiple complaints in this regard against the agency already.
Mitigation: Penal action and also action in such manner that the issue is not faced by others.
Date of delivery: July 20, 2021
Description: My friend from Germany had ordered from quirky perks for my birthday. She had ordered two products however only one product got delivered. When we tried to reach the customer care, there was no response at all.
Finally we dropped a mail but didn't get any response. After multiple follow ups when finally there was some positive revert, the product was delivered to the wrong address (even though there were clear instructions from our end). it is realized that the service of the organisation has been like this and there have been similar multiple complaints in this regard against the agency already.
Mitigation: Penal action and also action in such manner that the issue is not faced by others.
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More Reviews by Users
I ordered my phone case for Rs 599 from Quirky Perks via Instagram and the quality, colour and print difference was huge. I talked to Quirky Perks customer care that it is not fair but they straightaway said that we won't replace unless it is not of proper size or model. It's quality is not up-to mark and they refuse to accept that too. I tried to complain through Instagram and mail but they are not responding further. I have sent the image that I ordered and the one i received still they are not accepting the fact that it differs. I wanted to return it but they are not up for that too. I have made the advance payment to them via Google pay. I tried to ask them if they are based in my city as the details showed, so that i could personally go and replace or return. No response in that as well. SCAM COMPANY. DO NOT BUY FROM THEM. NOT WORTH IT. QUIRKY PERKS IS A SCAM.
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Company : Quirky Perkshttps://www.quirkyperks.in/
Category :
Clothing, Shoes & Accessories
