I have an booked a electric kettle “cello quick Boil 700” and paid an amount of Rs.199 through my debit card to JEANS MAFIA (RAZOR PAY) on 20th November, 2021 vide payment ID “ pay_INt0nwD1M7X65i “
I have not received any kind of message on my mobile nor in my email. I send a email to RAZOR – No reply (email is : no reply @razorpay.com) on 27th November, 2021 but no reply received till date.
Even though registered complaint vide “Report Payment 3 times to RAZORPAY no response received. Further, I sent email to [PROTECTED]@gmail.com on 28th November, 2021 giving the details of payment and booked item to be delivered but no response received till date.
Till date, I have neither received electric kettle from LEEBAZ Co, nor refund from JEANS MAFIA (RAZORPAY). It is requested to look into the matter and issue necessary instructions to LEEBAZ Co. or JEANS MAFIA (RAZORPAY).
Jaswant Gautam
[Protected]
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