This is regarding cancellation of order no 1734169. The order was made and then additional charges were asked for. I immediately cancelled the order since the hidden charges were not told earlier and these actions caused me to lose faith in the company.
Even after cancellation and speaking to customer care repeatedly no fair solution was given and a careless attitude was shown which is again disheartening. After raising complaint on this platform INDIA CAKES has given a coupon code which is not working and seems to be expired.
I need only the cash in my transaction platform and no other coupon code from this company. This cake was ordered for my wives birthday and it was not delivered and has caused ruined my entire day and my social time and has further caused lot of mental harassment.
Henceforth let me make it clear I need my money back. This company has lost my trust and I don't want to have any future transactions of any sort from your company. This was my first and maybe last interaction with your company.
Kindly release my payment at the earliest, as it may further deteriorate the existing situation dissatisfied with the poor response of customer service and hoping for a satisfactory resolution at the earliest.
I need my money back and no coupon and that's it. I cannot waste my hard earned money on this fraud company.