This is regarding cancellation of order no 1734169. The order was made initially and then additional charges were asked for delivery of order. I got suspicious and checked the reviews of the company online and found multiple reviews and complaints regarding poor delivery response and customer feedback.
I immediately cancelled the order since the hidden charges were not told earlier and these actions caused me to lose faith in the company. I spoke to customer care may times regarding this and found that Even after cancellation and speaking to customer care repeatedly no fair solution was given and a careless attitude was shown which is again disheartening.
This was my first and maybe last interaction with your company. kindly release my payment at the earliest, as it may further deteriorate the existing situation dissatisfied with the poor response of customer service and hoping for a satisfactory resolution at the earliest.