HostGator: MISGUIDED AND OVER CHARGING NOR REFUNDING AMOUNT; HostGator.in

NIRAJ 13th of Jan 2022
MUMBAI SUBUEBAN, Maharashtra, India
MY WEBSITE EMIBACHAO.COM RENEWAL WAS NEAR ON HOSTGATOR SITE SO I CALLED UP THEM FOR RENEWAL. I WAS TOLD BY HOSTGATOR REPRESENTATIVE ON CALL THAT TOTAL WEBSITE RENEWAL CHARGES FOR 5 YEARS WILL BE RS.26,945/-,

BUT IF I PAY IN ONESTROKE & WITH IN 24 HOURS I WILL GET DISCOUNT OF RS. 6835 THAN I HAVE TO PAY TOTAL OF RS.20110/- ONLY. SO, I HAVE PAID A FULL AMOUNT OF RS.20110.74/- IN ONE STROKE ON 30TH DEC 2021.

NOW THEY ARE DENYING, THEY ARE TELLING THIS AMOUNT IS FOR DOMAIN & YOU HAVE TO PAY EXTRA RS. 5776.10/- FOR HOSTING. I HAVE ALSO TOLD THEM TO CHECK THE CALL CONVERSATION WHAT THERE REPRESENTATIVE HAS COMMITTED BUT THEY ARE NOT LISTING AND JUST KEEP ON MAILING THAT AMOUNT OF HOSTING IS DUE.

MY RENEWAL DATE IS 26TH JAN 2022 SO I REQUESTED THEM IF YOU ARE TURNING FROM YOUR WORDS THAN REFUND MY AMOUNT SO THAT I CAN TRANSFER MY SITE ON OTHER SITE AS I HAVE NOT YET STARTED YOUR SERVICE AS MY RENEWAL IS ON 26TH.

BUT THEY ARE REFUSING TO DO SO NOR GIVING ME THE DISCOUNT WHICH THEY HAVE COMMITTED. MY ONLY REQUEST IS THAT GIVE ME DISCOUNT WHICH THEY HAVE COMMITTED OR RETURN MY REFUND AS YET I HAVE NOT UTILISED THEIR SERVICES.

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