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Flipkart: To refund money of the product which is missing in grocery

Mubeena 1st of Oct 2022
India
I have ordered grocery item worth rupees 1438 in flipkart on 24 september 2022 . It was delivered on 27 September 2022,in that i have ordered surf excel 5 kilo detergent powder worth rupees 523 , but i didn't received this product in that grocery basket where i have received 1kilo surf excel detergent powder but i have ordered 5 kilo surf excel.

So i have told delivery boy about this, but he told to me return that product separately. After that i have called customer care and informed about this, they raised return request and told me to wait for 3 days then they rejected my return request. After that second time also i have raised return request again they rejected it today so please take action to get my money back rupees 523.

I didn't received my product but delivery boy collected total amount including for the product which i didn't received.
My order id - OD[Protected].

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