I took Fitso membership on 1st Dec 2022 to join Gym. I took annual membership of Rs 12000. On 9th Dec 2022, I got to know that Fitso has stopped providing gym services. I am totally shocked by such unethical and unprofessional behavior from Fitso. I booked only 5 gym sessions and my 12000 had been gone.Had they known that they are going to shut down Gym service on 9th Dec 2022, should not they have made it clear to all about the same?
They are looting customers' money based on false promises, and many people are being cheated and looted by such a fraud start-ups. Please guide me on where should i file this complaint to get justice, and at the same time other innocent people should not become the prey pf Fitso.